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Complete LISTSERV documentation is available on L-Soft's Documentation and Manuals web page. Please refer to that site for additional details.

  • How do I find out which lists I own?

    1. Log into LISTSERV web page then click List Management.
    2. Click on Select List. The lists you own will appear.  
    If you need assistance with the lists you own that are not showing, send an email to callcenter@ubalt.edu and include all email addresses you may have used as a list owner.

  • What do I need to manage my list? How do I logon the LISTSERV web page?

    You will manage your list from the LISTSERV web page, and you will need an account.

    UB students, faculty, and staff logon to the list owner tool using your UB email address and your netID password.  

  • How do I change settings for my list?

    You can edit your list configuration from the LISTSERV web page. After you logon, click List Management, select List Configuration, then List Configuration Wizard.

    Settings are described at length in the L-Soft List Owner's Manual available from the L-Soft Documentation page.

  • How do I find out who is subscribed to my list?

    1. From the LISTSERV web page, select your list.
    2. From List Management, select Subscriber Management.
    3. The option to view members is available at the bottom of the page.

  • How do I add or remove subscribers?

    1. From the LISTSERV web page, select the list you want to manage.
    2. From List Management, select Subscriber Management.
    3. Follow the instructions on the page to add or remove a subscriber.

  • Can I add archiving/message logs to my list?

    Yes, if your list is not setup for archives, you can change that. Send an email to callcenter@ubalt.edu and include the name of the list.

  • How do I make my list archives available on the LISTSERV Archives page?

    You can edit your list configuration from the LISTSERV web page. Select List Management > List Configuration. Set the configuration based on the following guidelines:

    Archives available to anyone accessing the LISTSERV archives page:

    Confidential= No
    Notebook= Yes,where,interval,Public


    Archives available to anyone but not listed on LISTSERV archives page:

    Confidential= Yes
    Notebook= Yes,where,interval,Public


    Archives available to subscribers and accessible via the LISTSERV archives page:

    Confidential= No
    Notebook= Yes,where,interval,Private


    Archives available to subscribers and not listed on the LISTSERV archives page:

    Confidential= Yes
    Notebook= Yes,where,interval,Private

  • How do I edit the Owners/Editors of my list?

    1. From the LISTSERV web page, select your list from the drop-down menu, then select Configure.
    2. Click the List Management tab.
    3. Modify the Owner= and Editor= boxes as needed.
    4. Click Submit.

    New owners will need to have a LISTSERV account.

  • Can I have multiple owners or editors for a list?

    Yes. We encourage each list to have at least one backup owner. Owners and editors are also encouraged to subscribe to the list, if they haven't already.

  • What is the difference between an owner and editor?

    An owner can:

    • edit the list header configuration
    • add/remove subscribers
      An editor:
    • is needed when the list is moderated
    • has the ability to post to a moderated list
      Generally, the first address listed in the editor box is the moderator. If you want approvals required from all listed moderators, you will need to change the configuration.

    Note: Owners and editors receive list mail and can post to this list only if they are subscribers also.

  • How do I add a header (top banner), footer (bottom banner), welcome or farewell message to my list?

    1. From the LISTSERV web page, select your list from the drop-down menu.
    2. From List Management, select Customization then Mail Templates.
    3. From Select Template choose the template you want to edit.
    4. Click Edit Template.
    5. Make the desired changes in the Contents box then click Update. Contents should be in plain text only except if you selected an HTML banner for the header or footer.

  • I have a new email address. Do I need to change anything with my list?

    Yes, you will update your address in the Owner and/or Editor fields.

  • How do I delete a list?

    Send your request including the name of the list to callcenter@ubalt.edu.

  • How do I rename a list?

    Presently it is easier to delete the list and request a new one. In cases where that is not possible, send the current name of the list and the requested new name to callcenter@ubalt.edu.

  • Is there a mailing list for list owners?

    Yes. The UBListOwners list is intended as a forum for discussing list owner issues and ideas. Visit the list's information page for subscription information and archives.

    To contact the UB list server administrators, email listmaster@ubalt.edu.